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First-class service - 365 days a year

SOLARFOCUS offers its customers and partners optimum pre- and after-sales service. Providing reliable and professional support for our customers is our top priority.

 Find here your LOCAL SERVICE contact

Local Service Partner

Biomass Service

  • International Hotline:    +43-7252-50002-4920

The biomass service hotline is available from 8 am - 5 pm CET. 

On Sundays and on Austrian bank holidays the service hotline is available from 8 am - 1 pm CET. 

In busy times you might get to the answering machine. Please leave your details there and one of our service team will call you back as soon as possible.

Or send us an email to our service email address which is checked permanently during the given times above.

  • International E-mail:


If you need assistance for any solar related issues please call on our solar service hotline which is available on office hours

Monday - Friday:  8 am - 3 pm.

  • International Hotline:    +43-7252-50002-4921

If you would like to send us an email please send it to

  • International E-mail: