SOLARFOCUS offers its customers and partners optimum pre- and after-sales service. Providing reliable and professional support for our customers is our top priority.
The biomass service hotline is available from 8am - 5pm CET.
On Sundays and on Austrian bank holidays the service hotline is available from 8am - 1pm CET.
In busy times you might get to the answering machine. Please leaf your details there and one of our service team will call you back as soon as possible.
Or send us an email to our service email address which is checked permanently during the given times above.
If you need assistance for any solar related issues please call on our solar service hotline which is available on office hours
Monday - Friday: 8am - 3pm.
International Hotline: +43-7252-50002-4921
If you would like to send us an email please send it to
International E-mail: firstname.lastname@example.org